Frequently
Asked Questions

We offer comprehensive pediatric care through in-home visits, telemedicine, and chronic condition management. Services include wellness checks, sick visits, newborn care, and more. Learn more about our services and plans on our Services Page.

We have three membership tiers: Essentials, Complete Care, and Elite Care. Each provides different levels of care, from limited in-home sick visits to unlimited 24/7 access. Learn more about our membership plans on our Services page, call or text 561-788-9633

Yes! We offer non-members in-home care visits for a one time fee on weekdays and on weekends/holidays.

We do not accept insurance but provide superbills for reimbursement. HSA/FSA funds can be used.

Yes, insurance is recommended for hospital stays, imaging, medications, and labs.

Yes, you can cancel your membership at any time, with a 30-day written notice.

All calls go directly to Dr. Levy or her trusted team, no answering services involved. no more associates or NPs in the way.

Our Premium plan includes 24/7 access, and weekend emergency visits are available for an additional fee. You can also use the non-membership service and have an additional visit outside of your membership plan, as needed. * If you feel you or your child are having a medical emergency call 911.