Question 1

How do I contact Dr. Maya Levy?

Accepted Answer

All calls go directly to Dr. Levy or her trusted team, no answering services involved.Our office Number is 561-475-5832

Question 2

What services does Pediatric Wellness Concierge provide?

Accepted Answer

We offer comprehensive pediatric care through in-home visits, telemedicine, and chronic condition management. Services include wellness checks, sick visits, newborn care, and more.  Learn more about our services and plans on our Services Page.

Question 3

How does membership work?

Accepted Answer

We have three membership tiers: Essential Care, Comprehensive  Care, and Elite Care. Each provides different levels of care, from limited in-home sick visits to unlimited 24/7 access. Learn more about our membership plans on our Services page, call or text 561-475-5832

Question 4

Can I use your services without a membership?

Accepted Answer

Yes! We offer non-members in-home care visits for a one time fee on weekdays and on weekends and holidays.

Question 5

Do you accept insurance?

Accepted Answer

We do not accept insurance but provide superbills for reimbursement.

Question 6

Do I still need insurance?

Accepted Answer

Yes, insurance is recommended for hospital stays, imaging, medications, and labs.

Question 7

Can I cancel my membership?

Accepted Answer

Yes, you can cancel your membership at any time, with a 30-day written notice.

Question 8

What if my child needs urgent care outside of business hours?

Accepted Answer

Our Premium plan includes 24/7 in cases of emergency. Weekend emergency visits are available for an additional fee. You can also use the non-membership service and have an additional visit outside of your membership plan, as needed.* If you feel you or your child are having a medical emergency call 911 Immediately

Frequently
Asked Questions

How do I contact Dr. Maya Levy?

What services does Pediatric Wellness Concierge provide?

How does membership work?

Can I use your services without a membership?

Do you accept insurance?

Do I still need insurance?

Can I cancel my membership?

What if my child needs urgent care outside of business hours?

Our contact information

Visit Hours

Frequently Asked Questions

How do I contact Dr. Maya Levy?

What services does Pediatric Wellness Concierge provide?

How does membership work?

Can I use your services without a membership?

Do you accept insurance?

Do I still need insurance?

Can I cancel my membership?

What if my child needs urgent care outside of business hours?

Our contact information

Visit Hours

Frequently
Asked Questions